Save time
Remove repetitive data entry, reminders, updates, and handoffs from your team’s day.
BIY DIGITAL SOLUTION
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BUSINESS AUTOMATION
BIY helps businesses replace repetitive manual tasks with reliable workflows that connect Microsoft 365, SharePoint, Outlook, Teams, Power Automate, and Azure.
WORK SMARTER
When work lives across email, spreadsheets, forms, and memory, important steps get delayed or missed. BIY maps the process, connects the right tools, and builds a workflow that moves the work forward automatically.
Explore Automation DemosRemove repetitive data entry, reminders, updates, and handoffs from your team’s day.
Use consistent rules, required information, and automated checks to improve reliability.
Track requests, status, ownership, and outcomes through SharePoint and reporting.
WHAT BIY CAN AUTOMATE
From one repetitive task to a connected operational system, each automation is designed around how your business works.
Capture requests, validate information, create records, and send confirmations automatically.
Send timely customer updates, internal alerts, reminders, and escalation messages.
Route requests to the right person, record decisions, and continue the process without chasing replies.
Connect appointments to customer records, confirmations, no-show follow-ups, and next steps.
Keep monthly deadlines, scheduled processes, and time-sensitive work on track.
Coordinate account creation, access, documents, approvals, and onboarding tasks.
Organize files, apply naming rules, request reviews, and move documents through the right stages.
Keep operational data ready for reporting and leadership visibility without manual consolidation.
AUTOMATION OPTIONS
Final scope and pricing depend on the number of steps, systems, users, rules, and support requirements.
For one focused manual task that needs a reliable automated workflow.
For a process that spans several steps, people, and Microsoft 365 tools.
For complex operations requiring integrations, custom logic, reporting, or scale.
AI RECEPTIONIST & AUTOMATION
BIY offers three managed AI receptionist packages: AI Connect, AI Booking and AI Reception Pro. Each has a one-time implementation price and separate monthly BIY maintenance. Third-party calling software and minutes are additional.
Explore AI Receptionist PackagesCalls, FAQs, lead capture and transfer.
Calendar availability, appointments and confirmations.
Advanced routing and scoped business integrations.
HOW IT WORKS
A clear build process keeps the solution practical, testable, and aligned with your business.
We choose the repetitive task, bottleneck, or handoff creating the most friction.
We document the people, systems, decisions, data, and exceptions involved.
BIY connects the tools and creates the workflow, rules, notifications, and tracking.
We validate normal scenarios, errors, permissions, and edge cases before launch.
The automation goes live with documentation, monitoring, and a path for improvement.
READY TO AUTOMATE?
Start with the digital assessment. Tell us what your team does manually, where work gets stuck, and what you want the process to do instead.